FAQ
Frequently Asked Questions – Uvrexs
1. Do you ship all over India?
Yes, we deliver across India.
2. How long does delivery take?
Orders usually arrive within 3–7 business days, depending on your location.
3. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across most serviceable areas in India.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS.
5. What is your return policy?
We offer a 14-day return policy. Items must be unused and in original packaging.
6. How do I request a return?
Simply email us at uvrexshop@gmail.com with your order number and reason for return.
7. How long does it take to get a refund?
Refunds are processed within 5–10 business days after approval.
8. What if I receive a damaged or wrong product?
Please contact us within 48 hours of delivery with photos of the product. We will resolve the issue as quickly as possible.
9. How can I contact customer support?
You can reach us anytime at:
📧 uvrexshop@gmail.com