• Eligibility: Products must be unused, undamaged, and in their original packaging.

• Timeframe: You may request a return within 14 days of delivery.

• Process: To start a return, contact our support team with your order number and reason for return.

• Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

• Inspection: Once we receive your returned item, we will inspect it.

• Approval: If approved, your refund will be processed to the original payment method within 5–7 business days.

• Non-refundable items: Gift cards, discounted items, and products marked “final sale” cannot be refunded.

Exchanges

• Defective/Damaged items: If you receive a defective or damaged product, we will replace it at no extra cost.

• Unavailable items: If the product is unavailable, you may choose a refund or store credit.